Careers

Maître d’Hôtel

We are looking for a passionate and service-oriented Maître d’Hôtel to join our 5-star establishment and deliver an exceptional high-end guest experience.

As a true ambassador of the hotel’s image, you will oversee the operational coordination of the restaurant service while ensuring an impeccable experience for our clientele.

Your Responsibilities:

Ensure the smooth running of the restaurant service and coordinate the F&B teams;
Welcome and assist guests with professionalism and elegance;
Guarantee the quality and service standards expected in a 5-star establishment;
Organize service preparation, assign tasks, and supervise operations;
Handle guest requests, feedback, and potential complaints with diplomacy;
Ensure smooth communication between the dining room, kitchen, and other departments;
Participate in the training, supervision, and motivation of the teams;
Ensure compliance with hygiene, safety, and internal operational procedures;
Actively contribute to the development of the guest experience and continuous service improvement;

Candidate Profile:

Proven experience as a Maître d’Hôtel or Assistant Maître d’Hôtel in luxury hospitality or fine dining establishments;
Excellent presentation and strong attention to detail;
Natural leadership and strong organizational skills;
Outstanding sense of service and guest-oriented mindset;
Ability to work in a dynamic and demanding environment;
Flexible working hours required (evenings, weekends, and public holidays);
Strong stress management and prioritization skills;
Fluency in French is essential; Dutch and/or English are considered an asset;

Purchasing & Stock Manager

We are looking for a rigorous, organized, and hands-on Purchasing & Stock Manager / Cost Controller to ensure the optimal management of the hotel’s inventories, orders, and supplies.

As a key operational support for the different departments, you will oversee the proper handling of goods and contribute to cost optimization while maintaining the establishment’s quality standards.

Your Responsibilities:

Ensure the daily management of inventories and supplies;
Receive, inspect, and store merchandise
Verify the conformity of deliveries (quantities, quality, temperatures, documentation);
Conduct regular inventories and monitor discrepancies;
Control stock rotation and expiration dates;
Collaborate with various departments (Kitchen, F&B, Housekeeping, Wellness, Front Office, etc.);
Contribute to cost optimization and loss prevention;
Enter and manage the administrative follow-up of orders and deliveries;
Ensure compliance with HACCP procedures, hygiene, and safety standards;
Maintain storage areas clean, organized, and compliant with internal standards;

Candidate Profile:

Experience in a similar position within hospitality, horeca, or logistics management is considered an asset;
Strong organizational and administrative skills
Ability to work autonomously and proactively;
Good physical condition and hands-on operational presence;
Comfortable using IT tools and management software;
Strong sense of priorities and ability to handle urgent situations;
Reliable, discreet, and team-oriented
HACCP knowledge is appreciated;
Fluency in French is essential; Dutch and/or English are considered an asset;

Revenue Manager

We are looking for an experienced and analytical Revenue Manager to optimize the hotel’s pricing strategy, revenue performance, and overall business results.

As a key strategic player within the hotel, you will be responsible for maximizing revenue across the different departments of the establishment while contributing to the development and structuring of the Revenue Management department.

Your Responsibilities:

Define and implement the hotel’s pricing strategy;
Optimize revenue for rooms, packages, and other hotel services;
Analyze performance, market trends, competition, and key business indicators;
Monitor occupancy rates, ADR, RevPAR, and other KPI’s;
Adjust pricing and availability according to periods, events, and forecasts;
Collaborate closely with the Sales, Front Office, Marketing, and Management teams;
Supervise distribution channels and OTA platforms;
Participate in the preparation of budgets, forecasts, and financial analyses;
Identify opportunities for growth and revenue optimization
Implement efficient procedures, reporting systems, and monitoring tools;
Structure and develop the Revenue Management department;
Contribute to the continuous improvement of commercial strategies and operational processes;

Candidate Profile:

Proven experience as a Revenue Manager within the hospitality industry;
Excellent command of numerical analysis and hotel KPI’s;
Strong knowledge of OTA’s, channel managers, PMS, and revenue management tools;
Ability to make strategic decisions based on data analysis;
Excellent analytical and organizational skills;
Strong commercial vision and results-oriented mindset;
Autonomous, rigorous, and proactive personality;
Strong communication skills and ability to collaborate across multiple departments;
Experience in structuring or developing a department is considered a strong asset;
Fluency in French is essential; English is strongly preferred. Dutch is considered an asset;

Sales Manager

As part of the commercial development of our 5-star establishment, we are looking for an experienced Sales Manager / Commercial Manager with an active client portfolio and solid experience within the hospitality, events, or luxury sectors.

As a true ambassador of the establishment, you will be responsible for business development, client retention, and increasing the hotel’s revenue. The position also includes a strategic and structural dimension aimed at developing the commercial department and professionalizing its operations.

Your Responsibilities:

Actively develop the hotel’s client portfolio;
Prospect new corporate clients, MICE accounts, agencies, events, and business partners;
Ensure follow-up and loyalty of existing clients;
Implement commercial actions and business development strategies;
Participate in the negotiation of contracts, offers, and partnerships;
Represent the hotel at events, trade fairs, and professional meetings;
Collaborate closely with operational teams to ensure guest satisfaction;
Ensure rigorous administrative and commercial follow-up;
Analyze commercial performance and propose improvement strategies;
Actively contribute to the high-end positioning of the establishment;
Structure and develop the commercial department;
Implement efficient procedures, monitoring tools, and working methods;
Prepare commercial reports and ensure performance tracking;
Participate in the creation of short-, medium-, and long-term commercial strategies;
Identify growth opportunities and new markets;

Candidate Profile:

Proven experience in a commercial role within hospitality, events, high-end horeca, or the luxury sector;
An active client portfolio and well-developed professional network are essential;
Experience in structuring or developing a commercial department is considered a strong asset;
Excellent interpersonal and commercial skills;
Strong negotiation abilities and results-oriented mindset;
Impeccable presentation and excellent communication skills;
Autonomous, proactive, and entrepreneurial personality;
Ability to work in a demanding and service-oriented environment;
Good command of IT tools and CRM systems;
Fluency in French is essential; Dutch and English are strongly preferred;

Shift Leader

We are looking for a dynamic, organized, and service-oriented Shift Leader to ensure the smooth running of daily operations within our 5-star establishment.

As a true operational leader on the field, you will ensure service fluidity, team coordination, and the maintenance of the hotel’s quality and excellence standards.

Your Responsibilities:

Supervise the smooth running of operations during your shift;
Coordinate operational teams and maintain an active presence on the field;
Ensure guest reception and customer service meet 5-star standards;
Follow up on guest requests and intervene quickly in case of issues;
Ensure effective communication between the different departments;
Monitor compliance with internal procedures, quality standards, and hygiene regulations;
Participate in the organization and optimization of daily operations;
Ensure proper follow-up of openings, closings, and shift handovers;
Participate in the training, support, and motivation of teams;
Report important information to management and department heads;
Participate in the implementation and improvement of operational procedures;
Contribute to the development and structuring of efficient working methods on the field;

Candidate Profile:

Proven experience in an operational role within hospitality or horeca;
Experience in team supervision is considered a strong asset;
Excellent sense of service and guest-oriented mindset;
Natural leadership and strong prioritization skills;
Strong stress management and adaptability;
Professional presentation and communication skills;
Team spirit, autonomy, and sense of responsibility;
Flexible working hours required (weekends, evenings, and public holidays);
Good knowledge of hotel IT systems is considered an asset;
Fluency in French is essential; Dutch and/or English are considered an asset;

Additional Opportunities

We are also looking for:

Certified Wellness Therapists / Spa Practitioners
Flexi-job staff across all departments
Experienced kitchen Flexi-job profiles
Spontaneous applications from motivated hospitality professionals

To apply, please send your CV (and optional cover letter) to the following address: recrutement@lesbainsdespa.com

For any additional questions, our team also remains available at the same address.